Packlech
Post a package
Back to the board

Terms & Conditions

Effective October 25, 2026

These Terms & Conditions ("Terms") govern your use of Packlech, including packlech.com and its related pages (the "Service"). By using the Service, posting a package, creating an account, or buying any paid option, you agree to these Terms and to our Refund Policy and Privacy Policy. If you do not agree, do not use the Service.

1. What Packlech is, and is not

Packlech is an online listing board that lets people who need a package taken somewhere ("Senders") post it, and lets people already travelling that way ("Drivers") find it and contact the Sender.

Packlech is not a carrier, courier, shipper, freight broker, delivery service, escrow agent, insurer, or employer. Packlech does not pick up, carry, store, inspect, deliver, insure, or track any package. Drivers are not employees, agents, or contractors of Packlech. Packlech does not screen, vet, background-check, or vouch for any Sender, Driver, or listing.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. You must follow all laws that apply to you, including laws about what may be carried and transported. We may refuse the Service to anyone at any time.

3. Accounts and email sign-in

Drivers sign in with an email address and a one-time code we email to them. You are responsible for keeping access to your email account secure and for everything done through your account. Give us an accurate email address and do not share codes or sign in as someone else.

Senders do not need an account to post. Each listing is managed with the phone number and the 4-digit PIN chosen when posting. Keep your PIN private.

4. Posting rules and approval

Posting a package is free. When you post, you confirm that the listing is accurate, that you have the right to send the item, and that the item is legal and not prohibited (see section 7).

New listings are reviewed and appear on the board only after admin approval. We may approve, reject, edit for formatting, unpublish, or remove any listing at any time and for any reason, without notice. A standard listing stays on the board for a limited time. You can mark it done or delete it with your phone number and PIN.

The listing’s route, size, timing, and offered pay are shown publicly. The description and contact details are shown to Drivers who unlock them.

5. Paid options and prices

Drivers can unlock a listing’s description and contact details using free Starter unlocks (when offered) or these paid options:

Senders can pay to make a listing Featured: $6, one-time. The listing is pinned at the top of the board for 3 days after it goes live.

Prices are in U.S. dollars and may change. Any change applies only to purchases made after it, and subscription price changes apply from the next billing period after notice. Free Starter unlocks are a promotion that we may change or end at any time. Unused unlocks have no cash value and cannot be transferred.

6. Payments, renewals and cancellation

Payments are processed by Stripe. We do not see or store your full card details. By buying, you authorize the charge to your payment method, and for subscriptions, a recurring monthly charge until you cancel.

You can cancel your subscription at any time, using the link in your Stripe receipt or by emailing us. Cancellation stops future charges. Your access continues until the end of the period you already paid for, and there are no partial or prorated refunds. Refunds are covered by our Refund Policy.

Paying for an unlock or for Featured buys access to information on the board, and visibility on it. It does not buy a delivery, a driver, or any result.

7. Prohibited items and conduct

Do not post, send, or carry: cash, gift cards, or untracked valuables; anything illegal; weapons, ammunition, or explosives; drugs or controlled substances (including prescription drugs not lawfully yours to send); alcohol or tobacco where restricted; hazardous, flammable, or toxic materials; live animals; stolen goods; or perishables without the Driver’s informed agreement.

Do not post false or misleading listings, harass anyone, scam or defraud anyone, scrape the board, resell contact details, use contact details for marketing, or try to get around paid access or security. Drivers and Senders are each responsible for checking what is being carried and for following the law.

8. Dealings between Senders and Drivers

Any arrangement for a package is made directly and only between the Sender and the Driver. They agree between themselves on pickup, delivery, timing, condition, and payment. The amount shown on a listing is an offer from the Sender. Packlech never handles, holds, or guarantees that payment.

Packlech takes no responsibility for any package, any payment, or anything else between Senders and Drivers, including loss, theft, damage, delay, non-delivery, the contents of a package, non-payment, fraud, personal injury, property damage, or any dispute. Use your own judgement. Meet safely, check items, and never send anything you cannot afford to lose. If something goes wrong, resolve it with the other person and, where appropriate, the authorities. Packlech is not obliged to get involved in, or settle, any dispute.

9. No warranties

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that listings are accurate or lawful, that any package will be taken or delivered, or that the Service will be uninterrupted or error-free.

10. Limitation of liability

To the fullest extent the law allows, Packlech and its owners, operators, staff, and partners are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, goods, or goodwill, arising from or related to the Service or any dealings between users. Our total liability for any claim relating to the Service is limited to the amount you paid Packlech in the 3 months before the claim, or $50, whichever is greater. Some places do not allow certain limits, so some of these may not apply to you.

11. Indemnity

You agree to defend, indemnify, and hold harmless Packlech and its owners, operators, and staff from any claims, losses, damages, liabilities, and costs (including reasonable legal fees) arising from your listings, any package you send or carry, your dealings with other users, your breach of these Terms, or your breach of any law or third-party right.

12. Suspension and termination

We may suspend or close any account, remove any listing, or block access to the Service at any time, with or without notice, including for any breach of these Terms. You can stop using the Service at any time. Sections 8 to 14 continue to apply after termination.

13. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continuing to use the Service after a change means you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute with Packlech that is not resolved informally must be brought in the state or federal courts located in New York, and you consent to their jurisdiction. Please contact us first so we can try to resolve it.

15. Contact

Questions about these Terms: hello@alefpackages.com.